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Rework

Corrective work performed to fix a product or component that fails quality checks, bringing it into alignment with the defined requirements and standards.

Key Points

  • Triggered when an output is found defective or not meeting stated criteria during inspections or testing.
  • Consumes time and budget; if baselines are impacted, it may require a formal change request and approval.
  • It is corrective (fixing issues found), not preventive (avoiding issues before they occur).
  • Reduced by solid quality planning, clear specifications, early reviews, and effective quality control.

Example

During quality control on a construction project, a concrete section is discovered to be out of tolerance. The crew removes the nonconforming portion and repours it so the final work meets the project specifications. This corrective effort is rework.

PMP Example Question

During inspection, a component is found outside the required tolerance. The team machines the part further so it meets the stated requirements. What is this activity called?

  1. Preventive action
  2. Rework
  3. Validate Scope
  4. Gold plating

Correct Answer: B - Rework

Explanation: The team is correcting a nonconforming item so it satisfies defined requirements, which is rework.

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