HKSM
Questionnaires
Structured written question sets used to quickly gather information from a large number of people.
Key Points
- Efficient for collecting input from many stakeholders in a short time.
- Can include closed-ended and open-ended questions for quantitative and qualitative data.
- Often administered online or on paper, enabling broad reach and anonymity.
- Less depth than interviews or workshops, so questions must be clear and unbiased.
Example
A project manager sends an online questionnaire to 250 users to rank feature priorities and report pain points, enabling rapid analysis and requirement prioritization.
PMP Example Question
Which tool should a project manager use to collect feedback from 400 distributed end users within one week and limited budget?
- One-on-one interviews
- Focus groups
- Questionnaires
- On-site observations
Correct Answer: C — Questionnaires
Explanation: Questionnaires allow rapid, low-cost data collection from a large, dispersed audience compared to interviews, focus groups, or observations.
