7.8 Control Resources
| 7.8 Control Resources | ||
|---|---|---|
| Inputs | Tools & Techniques | Outputs |
Monitor, control, and adjust the use of physical resources (equipment, materials, facilities) to match the plan, resolve variances, and release resources responsibly.
Purpose & When to Use
- Ensure physical resources are available when needed and used efficiently throughout the project.
- Track actual usage, condition, location, and cost against the plan and forecasts.
- Identify shortages, excess, breakdowns, and logistics issues early and act quickly.
- Apply continuously during execution and monitoring, especially at delivery, installation, maintenance, or return points.
- Coordinate with procurement for supplier performance, warranties, and claims.
- Exclude team management; people performance is handled in separate team-focused processes.
- Release or reallocate resources promptly to reduce idle cost and storage risk.
Mini Flow (How It’s Done)
- Review the plan: resource requirements, resource calendars, delivery schedules, logistics, and agreements.
- Measure actuals: collect usage logs, inventory counts, delivery notes, condition reports, and telemetry where available.
- Verify quality and safety: inspect resources on receipt and before use for capability, calibration, and compliance.
- Analyze variances: compare plan vs. actual, find root causes, and assess schedule, cost, and risk impact.
- Select a response: reassign, substitute, repair, rent, expedite, resequence work, or draw from buffers and reserves.
- Raise change requests when baseline scope, schedule, cost, or contracts are affected.
- Manage supplier issues: follow contract terms for remedies, warranty service, claims, and escalation.
- Update project records: issue log, risk register, assumptions, resource calendars, and lessons learned.
- Communicate status and decisions to stakeholders and the team, including any constraints and workarounds.
- Release, return, or store resources properly, completing handover and financial reconciliation.
Quality & Acceptance Checklist
- Right resource delivered to the right place and time per the plan and calendars.
- Identification, documentation, and access permissions are complete and traceable.
- Condition, capacity, and configuration meet specifications; tests and calibrations are passed.
- Safety, regulatory, environmental, and site rules are met; permits or certifications are current.
- Usage and performance are within thresholds; any variances have approved actions.
- Costs are recorded to correct accounts and align with budget and forecasts.
- Supplier obligations, warranties, and service levels are verified and used when needed.
- Approved change requests are implemented and communicated; records are updated.
- Resource conflicts are resolved and responsibilities are clear.
- Release, return, or storage is completed; deposits and rentals are closed out; lessons are captured.
Common Mistakes & Exam Traps
- Confusing physical resource control with team management; this process focuses on non-people resources.
- Replacing or substituting resources without change control when baselines are impacted.
- Ignoring resource calendars and logistics constraints, causing site clashes and idle time.
- Failing to inspect condition on delivery, leading to late discoveries and rework.
- Not updating the risk register when shortages, breakdowns, or single-source exposure are found.
- Treating supplier delays as internal problems instead of using contract remedies and escalations.
- Holding resources longer than needed, increasing rental and storage costs.
- Skipping documentation updates to the issue log, which weakens traceability and lessons learned.
PMP Example Question
A rented piece of critical equipment is failing intermittently, threatening a near-term milestone. What should the project manager do first?
- Submit a change request to extend the schedule.
- Review the resource management plan and issue log to evaluate options, then coordinate inspection or repair per the contract.
- Notify the sponsor and request additional budget.
- Replace the equipment immediately without involving procurement to avoid further delay.
Correct Answer: B — Review the plan and issue log, then act per the contract to address the equipment issue.
Explanation: First analyze using existing plans and logs and follow contractual remedies. Only request changes if impacts to baselines remain after implementing appropriate responses.
HKSM