Stakeholder Engagement Assessment Matrix

A table that shows each stakeholder's current level of engagement alongside the level the project team aims to achieve.

Key Points

  • Highlights gaps between current and desired engagement for every stakeholder or group.
  • Often uses categories such as Unaware, Resistant, Neutral, Supportive, and Leading.
  • Guides the development of targeted engagement and communication strategies to close gaps.
  • Should be reviewed and updated regularly as stakeholder attitudes and influence change.

Example

A project manager maps stakeholders for a new ERP rollout. The operations director is currently Resistant but needs to be Supportive. The team plans early demos, one-on-one meetings, and involvement in requirements workshops to move the director from Resistant to Supportive. The sponsor is already Leading and will champion key messages to help shift others.

PMP Example Question

Which tool should the project manager use to document each stakeholder's current engagement level and the desired level the team wants to achieve?

  1. Stakeholder engagement assessment matrix
  2. Stakeholder register
  3. Communications management plan
  4. RACI matrix

Correct Answer: A — Stakeholder engagement assessment matrix

Explanation: The stakeholder engagement assessment matrix specifically compares current versus desired engagement levels, enabling strategies to close the gaps.

ICS/OT Incident Response Drills and Exercises

An incident response plan is only a theory until the people who must use it have run it under pressure. This course helps OT engineers, operations leaders, IT responders, and security teams turn a plan on paper into a tested capability.

Define safe states and manual fallback before an incident forces the decision. Build escalation paths, tabletop exercises, and scenarios that expose the gaps a document review cannot find.

Then turn the results into evidence: an after-action report, owned improvements, recovery checks, and a drill cadence that keeps the program alive after the exercise ends.

24 lessons, 2.4 hours. US$47 one-time through HKSM Courses. 30-day money-back guarantee when 50% or less consumed.

Explore the Course


ICS/OT Incident Response Drills and Exercises course preview

Become an AI-First Agile Leader!

HK School of Management helps you apply AI to Agile work with practical, prompt-based workflows for real-world Scrum challenges. Practical skills, tools, and guidance you can apply right away. Covered by Udemy's 30-day refund policy.

Learn More