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Scope

The complete set of deliverables - products, services, and outcomes - that the project is expected to provide; see also project scope and product scope.

Key Points

  • Clarifies exactly what is included and excluded from the project.
  • Provides the basis for planning, estimating, and controlling work.
  • Changes to scope must be evaluated and approved through change control.
  • Product scope describes features and functions; project scope describes the work to deliver them.

Example

A company launches a customer portal project. The scope includes user registration, password reset, account overview, and support tickets. It excludes a native mobile app and online chat. These inclusions and exclusions define the project's scope.

PMP Example Question

Which statement best defines project scope?

  1. The list of activities needed to complete the work.
  2. The approved budget required to fund the work.
  3. The full set of products, services, and results the project will deliver.
  4. The technical features and functions of the final product only.

Correct Answer: C — The full set of deliverables provided by the project

Explanation: Scope covers all deliverables (products, services, and results) the project will provide, not just tasks, budget, or only product features.

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