HKSM
Scope
The complete set of deliverables - products, services, and outcomes - that the project is expected to provide; see also project scope and product scope.
Key Points
- Clarifies exactly what is included and excluded from the project.
- Provides the basis for planning, estimating, and controlling work.
- Changes to scope must be evaluated and approved through change control.
- Product scope describes features and functions; project scope describes the work to deliver them.
Example
A company launches a customer portal project. The scope includes user registration, password reset, account overview, and support tickets. It excludes a native mobile app and online chat. These inclusions and exclusions define the project's scope.
PMP Example Question
Which statement best defines project scope?
- The list of activities needed to complete the work.
- The approved budget required to fund the work.
- The full set of products, services, and results the project will deliver.
- The technical features and functions of the final product only.
Correct Answer: C — The full set of deliverables provided by the project
Explanation: Scope covers all deliverables (products, services, and results) the project will provide, not just tasks, budget, or only product features.
