HKSM
Quality Report
A project document that captures quality issues found, recommended corrective actions, and a consolidated summary of quality control results; it may also propose improvements to project processes and the product itself.
Key Points
- Summarizes quality control results, defects, and nonconformances.
- Recommends corrective and improvement actions for processes, project, and product.
- Supports decision-making in quality assurance and change control.
- Communicated to stakeholders on a regular cadence to track trends and outcomes.
Example
The QA lead compiles a weekly quality report listing test results, out-of-spec measurements on a component, root-cause notes, and proposed actions such as recalibrating equipment and updating a work instruction. The report is shared with the project manager and the CCB to decide on corrective actions.
PMP Example Question
Which project document would you present to stakeholders to summarize quality control findings, detail quality issues, and recommend corrective actions and process improvements?
- Quality Management Plan
- Quality Metrics
- Quality Report
- Risk Register
Correct Answer: C — Quality Report
Explanation: The quality report consolidates QC results, issues, and recommended corrective or improvement actions for decision-making.
