How to Get a Job For Project Managers

Learn how to write resume and interview

Leadership for Project Managers

Learn how to lead and drive project success.

Project Management Bootcamp

From a beginner to project management professional.

Measuring Project Performance

Master Earned Value Management to analyze and improve projects.

Quality Function Deployment (QFD)

A structured approach that converts the voice of the customer into clear, measurable engineering and design specifications.

Key Points

  • Captures and prioritizes customer needs (voice of the customer) before design work begins.
  • Uses the House of Quality to map customer needs to technical characteristics and target metrics.
  • Supports trade-off analysis and prioritization so engineering effort aligns with what customers value most.
  • Creates traceability from needs to design, verification, and test criteria through cross-functional collaboration.

Example

An agile team building a wearable fitness tracker gathers customer needs such as "battery lasts a week," "accurate heart rate," and "swim-proof." They use QFD to translate these needs into technical specs: minimum 7-day battery life, heart-rate error under 5%, and water resistance to 50 meters. These specs inform backlog items and acceptance criteria, guiding design choices and trade-offs (e.g., display brightness vs. battery capacity).

PMP Example Question

An agile team wants a technique that links prioritized customer outcomes to specific system parameters and target metrics, enabling trade-off decisions during design. Which method should they use?

  1. Kano analysis
  2. Quality Function Deployment (QFD)
  3. MoSCoW prioritization
  4. Value stream mapping

Correct Answer: B — Quality Function Deployment

Explanation: QFD translates customer needs into technical characteristics and targets (often via the House of Quality), supporting objective trade-offs. The other options prioritize or analyze value/flow but do not map needs to engineering specs.

How To Land the Job and Interview for Project Managers Course

Take the next big step in your project management career with HK School of Management. Whether you're breaking into the field or aiming for your dream job, this course gives you the tools to stand out, impress in interviews, and secure the role you deserve.

This isn’t just another job-hunting guide—it’s a tailored roadmap for project managers. You’ll craft winning resumes, tackle tough interview questions, and plan your first 90 days with confidence. Our hands-on approach includes real-world examples, AI-powered resume hacks, and interactive exercises to sharpen your skills.

You'll navigate the hiring process like a pro, with expert insights on personal branding, salary negotiation, and career growth strategies. Plus, downloadable templates and step-by-step guidance ensure you're always prepared.

Learn from seasoned professionals and join a community of ambitious project managers. Ready to land your ideal job and thrive in your career? Enroll now and take control of your future!



Launch your career!

HK School of Management delivers top-tier training in Project Management, Job Search Strategies, and Career Growth. For the price of a lunch, you’ll gain expert insights into landing your dream PM role, mastering interviews, and negotiating like a pro. With a 30-day money-back guarantee, there’s zero risk—just a clear path to success!

Learn More