HKSM

A defined project or product characteristic along with the method, unit, and rules used to quantify or assess it.

Key Points

• States both what attribute is being examined and exactly how it will be measured.
• Specifies unit, formula, data source, cadence, and who collects the data.
• Should be objective, reliable, and aligned with project or product goals.
• Works with baselines and targets to enable comparison and trend analysis.

Example

In an agile software project, define "Sprint predictability" as: Completed story points / Committed story points per sprint, sourced from the team's backlog tool, calculated at the sprint review, with a target of 90% or higher.

PMP Example Question

Which option best describes a metric in project management?

1. A quantified business objective used to judge overall success
2. A defined attribute and the specific method used to measure that attribute
3. The approved plan used as a reference for performance comparison
4. The conditions a deliverable must meet to be accepted by the customer

Correct Answer: B — A defined attribute and how it is measured

Explanation: A metric couples a clear attribute with its measurement method, including unit and rules, enabling consistent assessment.