HKSM
Manage Project Knowledge
An ongoing process of applying what the organization already knows and generating new insights so the project meets its goals while strengthening organizational learning.
Key Points
- Combines reuse of existing knowledge with creation of new know-how and insights.
- Happens continuously across the project life cycle, not only at closure.
- Captures both explicit and tacit knowledge through collaboration, reviews, and lessons learned.
- Feeds updates into organizational repositories so future projects benefit.
Example
During a CRM implementation, the team consults deployment checklists and lessons from a prior rollout to plan the cutover. After a pilot, they document new findings about data-migration edge cases and update the playbook and the enterprise knowledge base so future teams can avoid the same issues.
PMP Example Question
A project manager asks the team to review historical lessons before planning a pilot and later records insights from the pilot in the organizational repository. Which process is the PM performing?
- Manage Project Knowledge
- Manage Project Team
- Control Quality
- Perform Integrated Change Control
Correct Answer: A — Manage Project Knowledge
Explanation: The scenario describes using existing knowledge and capturing new learning to benefit the project and the organization.
