HKSM

A distinct and verifiable output, such as a product, a result, or a service capability, that must be created to complete a process, phase, or the entire project.

Key Points

• Must be unique and measurable against defined acceptance criteria.
• Can be interim or final, and may be internal or external to the organization.
• Captured in the scope baseline and WBS with clear ownership and completion criteria.
• Validated and formally accepted to confirm scope completion and enable closure.

Example

In a software implementation project, a signed-off requirements specification, a tested and deployable release package, user training materials, and an operational support runbook are deliverables that must be produced and verified before the phase or project can close.

PMP Example Question

Which statement best describes a deliverable in a predictive project?

1. The planned work activities needed to build a feature
2. A distinct, verifiable outcome that must be produced to meet project scope
3. A calendar date marking the end of a phase
4. A guideline describing how the team will communicate

Correct Answer: B — A distinct, verifiable outcome required by the project scope

Explanation: A deliverable is a unique, checkable product, result, or service capability that must be produced to complete the process, phase, or project.