HKSM
Defect Repair
A deliberate action taken to change a product or component that does not meet requirements so that it becomes compliant.
Key Points
- Addresses deliverables or components that fail to meet specifications or acceptance criteria.
- Typically originates from inspections or testing and is submitted as a change request for approval.
- Can impact scope, schedule, cost, and risk; plans and baselines may need updates.
- Repaired items are re-tested or re-inspected to confirm they now comply.
Example
During quality inspection, several welded joints on a steel frame are found below strength requirements. The team submits a change request, receives approval, re-welds the affected joints, and then re-tests them to verify they meet the specification. This is defect repair.
PMP Example Question
While testing, 12 of 200 circuit boards fail tolerance limits. The project manager submits a change request to replace the faulty resistors on the affected units. What is this action?
- Corrective action to bring overall project performance back in line
- Preventive action to reduce the probability of future defects
- Defect repair to rework nonconforming outputs
- Workaround to handle an unplanned issue without formal approval
Correct Answer: C — Defect repair to rework nonconforming outputs
Explanation: The action changes defective deliverables to meet requirements, which is defect repair, not corrective or preventive action.
