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Communication Methods

Structured procedures and techniques used to share information among project stakeholders.

Key Points

  • Common categories include interactive (two-way), push (sent to recipients), and pull (on-demand access).
  • Select the method based on urgency, complexity, sensitivity, and stakeholder needs.
  • Consider formality and documentation needs, from informal chats to formal reports.
  • Examples of methods: meetings, emails, dashboards, collaboration tools, workshops, and video calls.

Example

The project manager holds a live workshop (interactive) to resolve design issues, emails a weekly status summary (push) to all stakeholders, and maintains a project wiki with specifications (pull) for anyone to access when needed.

PMP Example Question

During planning, a project manager decides that risk responses will be discussed in live workshops, schedule updates will be emailed, and technical documents will be posted to a shared repository. What is the PM defining?

  1. Communication requirements analysis
  2. Communication channels
  3. Communication methods
  4. Stakeholder engagement plan

Correct Answer: C — Communication methods

Explanation: The scenario describes the structured ways the team will share information (interactive, push, and pull), which are communication methods.

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