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Transparency

Transparency means every aspect of the Scrum process is visible and understandable to anyone who needs to see it. Openly sharing information builds a high-trust environment across the team and stakeholders.

Key Points

  • Make work, progress, quality, and risks visible to all stakeholders.
  • Use clear, shared definitions (e.g., Definition of Done) and simple metrics to reduce ambiguity.
  • Leverage information radiators like boards, dashboards, and burn charts; keep events open and observable.
  • Openness builds trust, speeds decisions, and exposes issues early for inspection and adaptation.

Example

A Scrum team maintains a live dashboard showing sprint goals, backlog, WIP limits, impediments, and test coverage. Stakeholders can view it anytime and are invited to Sprint Reviews. When a dependency blocks a story, it is flagged on the board the same day, enabling quick alignment with the dependent team.

PMP Example Question

During a sprint, a director asks the Scrum Master for a private status report. Which action best supports transparency?

  1. Prepare a tailored report for the director to avoid disturbing the team.
  2. Refer the director to the team's shared dashboard and invite them to the Sprint Review.
  3. Ask each developer to email daily progress updates to the director.
  4. Wait until the Retrospective to discuss how to provide private reports.

Correct Answer: B — Use shared, openly visible information and events

Explanation: Transparency is achieved by making the same information available to everyone via visible artifacts and open Scrum events; private reports undermine a single source of truth.

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