Kaizen Events
Short, focused workshops where a cross-functional team rapidly improves a system or process by finding waste, testing fixes, and standardizing better ways of working.
Key Points
- Time-boxed (often 1-5 days) with a clear problem statement and target condition.
- Cross-functional participation and hands-on work at the place where value is created.
- Uses PDCA: analyze current state, run experiments, implement and standardize.
- Delivers measurable gains and a follow-up plan to sustain improvements.
Example
A product team conducts a 4-day kaizen event to reduce bug-fix cycle time: they map the workflow, remove handoff delays, automate key tests, update standard work, and track the cycle time drop from 8 days to 5 days.
PMP Example Question
A software team wants to quickly remove waste from its release process and lock in new standard work within a few days. Which technique should the project manager use?
- Kaizen event
- Sprint planning meeting
- Daily scrum
- Lessons learned register update
Correct Answer: A — Kaizen event
Explanation: A kaizen event is a short, intensive improvement workshop aimed at rapid, measurable process improvement and standardization.