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Impact Mapping

A strategic planning method that connects product goals to the outcomes, stakeholders, and deliverables needed to achieve them, giving the organization a clear guide during product development.

Key Points

  • Visual map linking goal (why) to actors (who), impacts (how behavior changes), and deliverables (what).
  • Aligns features with measurable outcomes to reduce waste and scope creep.
  • Supports prioritization and stakeholder collaboration around value and assumptions.
  • Enables hypothesis-driven planning and is updated as evidence and feedback emerge.

Example

A product team aims to increase trial-to-paid conversions by 15%. They build an impact map: Goal: raise conversions; Actors: new trial users, sales reps; Impacts: users reach the aha moment faster, reduced drop-off; Deliverables: guided onboarding, usage tips, in-app prompts, quick-start templates. The team prioritizes the deliverables most likely to create the desired impacts and tracks conversion metrics to validate outcomes.

PMP Example Question

Which technique creates a visual link from a business goal to actors, desired behavior changes, and deliverables to steer product decisions and prioritization?

  1. Impact Mapping
  2. User Story Mapping
  3. RACI Matrix
  4. Gantt Chart

Correct Answer: A — Impact Mapping

Explanation: Impact mapping explicitly ties goals to actors, impacts, and deliverables, ensuring work is aligned to measurable outcomes.

How To Land the Job and Interview for Project Managers Course

Take the next big step in your project management career with HK School of Management. Whether you're breaking into the field or aiming for your dream job, this course gives you the tools to stand out, impress in interviews, and secure the role you deserve.

This isn’t just another job-hunting guide—it’s a tailored roadmap for project managers. You’ll craft winning resumes, tackle tough interview questions, and plan your first 90 days with confidence. Our hands-on approach includes real-world examples, AI-powered resume hacks, and interactive exercises to sharpen your skills.

You'll navigate the hiring process like a pro, with expert insights on personal branding, salary negotiation, and career growth strategies. Plus, downloadable templates and step-by-step guidance ensure you're always prepared.

Learn from seasoned professionals and join a community of ambitious project managers. Ready to land your ideal job and thrive in your career? Enroll now and take control of your future!



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HK School of Management delivers top-tier training in Project Management, Job Search Strategies, and Career Growth. For the price of a lunch, you’ll gain expert insights into landing your dream PM role, mastering interviews, and negotiating like a pro. With a 30-day money-back guarantee, there’s zero risk—just a clear path to success!

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