A3

A3 is a mindset and a structured problem-solving method that captures the essential context, analysis, actions, and follow-up on a single A3-sized page to enable clear thinking and communication.

Key Points

  • It is both a way of thinking and a concise one-page problem-solving report.
  • Follows a logical flow: background, current state, target, root cause, countermeasures, plan, results, and follow-up.
  • Supports PDCA and continuous improvement through data-driven learning.
  • Makes the problem visible, aligning stakeholders and enabling coaching and ownership.

Example

A Scrum Master sees recurring spillover each sprint. The team builds an A3: they document the current state (50% of stories carry over), analyze flow data, find root causes (unclear acceptance criteria and excessive WIP), and define countermeasures (refinement checklist, WIP limits, and pairing during testing). They execute the plan and review results on the same A3, reducing spillover to under 10% in four sprints.

PMP Example Question

Which tool best supports concise, systematic problem-solving by summarizing context, analysis, countermeasures, and results on one A3-sized page?

  1. A3
  2. Ishikawa (fishbone) diagram
  3. Risk register
  4. Issue log

Correct Answer: A — A3

Explanation: The A3 combines a structured thinking process with a one-page format to capture the problem, analysis, actions, and learning in a single visual document.

AI Systems with Claude, for Scrum Masters and Project Managers

Most AI pilots in project management do not fail on the model. They fail because somebody pointed the thing at a decision instead of at a task. This course is built around that distinction, and around the work that follows once you get it right.

Eight teaching sections, taught against one running project from the first lecture to the last. You watch a system get built, then you build the same one against your own sprint. Nothing here is a demo that works only on the example.

You finish with five working systems and you keep them. The sprint report machine turns your board export and standup notes into the report you currently write by hand. The retro intelligence system tells you what the team keeps saying, not just what it said this time. The stakeholder comms engine drafts the update in the register the audience expects. The backlog health monitor flags the quiet decay nobody has time to check for. The risk and dependency tracker follows the chains that actually bite.

Seventy-six working files ship with it, across four sections, so every system is built against real sprint data rather than material invented for a slide. Four sprints of retrospectives, board exports, standup notes, backlog and risk data.

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Run the drill before the incident runs you

Design, run and prove OT drills and tabletop exercises before an incident tests your team. OT Incident Drills and Exercises includes 24 lessons and practical exercise materials, delivered through HKSM Courses for US$47 one-time. 30-day money-back guarantee when 50% or less of the course has been consumed.

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