What You Will Learn in This Lean Six Sigma Course
- Understand what Lean, Six Sigma, and Lean Six Sigma mean, and explain why organizations use all three together to improve quality and speed
- Identify the eight classic types of waste in your own office, service, or project environment using the DOWNTIME framework
- Map a process from start to finish and spot delays, rework, and bottlenecks that slow work down
- Use Voice of the Customer and Critical-to-Quality concepts to define what actually matters to the people you serve
- Build a SIPOC diagram, write a clear problem statement, and create a project charter for a small improvement project
- Follow the DMAIC roadmap (Define, Measure, Analyze, Improve, Control) to structure a real improvement project from start to finish
- Apply practical tools including check sheets, Pareto charts, 5 Whys, fishbone diagrams, 5S, and basic control plans
- Choose and scope a right-sized first project that shows measurable results and builds confidence with stakeholders
Requirements
- No prior experience needed. This course starts from the basics
What This Free Lean Six Sigma Course Covers
This free course introduces Lean Six Sigma to people who have never studied it before. It covers the full picture (what Lean is, what Six Sigma is, and how the two approaches work together) using plain language and real examples from office, service, and project environments. No manufacturing background is needed.
The course moves through the DMAIC framework step by step: Define, Measure, Analyze, Improve, and Control. Each phase is explained with practical tools you can apply to real problems, check sheets, Pareto charts, 5 Whys, fishbone diagrams, 5S, and basic control plans. Three case studies show how the tools connect across a complete improvement project.
By the end, you will know how to spot waste and variation in your own work, map a process clearly, frame a problem statement, and select a right-sized first project. You will also understand how belt levels (from White Belt to Yellow Belt) relate to different types of improvement work. The course is built for people who want to start using these ideas on the job, not just prepare for an exam.
This Course Includes
- 23 on-demand lectures
- 2h 1m of video
- Free access, no payment required
- Self-paced, learn on your own schedule
- Worth 1.75 PDUs toward PMI recertification, see the PDU claiming guide
Who This Course Is For
- People starting from zero who want a clear, practical introduction to Lean Six Sigma without jargon or heavy statistics
- Professionals in office, service, or project roles who want to identify and fix everyday process problems at work
- Project managers, team leads, and analysts who need structured improvement tools without a statistics or engineering background
- Students and career changers who want a recognized improvement methodology to apply in new or current roles
Course Curriculum
What the course covers and how to work through it
What Lean, Six Sigma and Lean Six Sigma each mean, and why organisations use all three
The practical difference between the two and how they work together
What counts as value to a customer, and what stops work flowing
The eight classic wastes with simple workplace examples you will recognise
Mapping a process from start to finish to expose delays and rework
Turning what customers say into requirements you can measure
Scoping an improvement project using a SIPOC diagram
Stating the problem clearly and getting the project chartered
Deciding what to measure and how, before you start collecting
The data types you will meet and how to sample them sensibly
The basic statistics you need to understand improvement data
Applying the Define phase: scoping the project and identifying stakeholders
Documenting current performance before making any changes
Using 5 Whys, fishbone diagrams and Pareto charts to find the real cause
Choosing solutions that are practical and likely to hold
Locking in improvements so gains do not fade after the project ends
A worked example: defining the problem and measuring the baseline
Continuing the case study: finding root causes and selecting fixes
Completing the case study: building a control plan and tracking results
Choosing a right-sized first project and building support for it
Who does what in a Lean Six Sigma programme, and how gains are kept
A short close, and what to do next
Related Free Courses
- Introduction to Lean Six Sigma, the same foundations with four downloadable templates and Excel-based analysis
- Lean Six Sigma: Intermediate, the next step: Value Stream Mapping, A3 reports, Kaizen events, and standardised work
- 23 on-demand lectures
- 2h 1m of video
- Free access
- Self-paced
- 1.75 PDUs